Online Store Return Policy
Thank you for your purchase of the AirCork!
Which items may be returned?
You may return all unopened items purchased at our Online Store within three weeks (21 days) of the original delivery. We cannot accept returns of items that have been damaged or used. Items must be in a condition suitable for resale.
What if an item is defective or is not what I ordered?
Please contact us at firstname.lastname@example.org and we will make it right. Absolutely!
If your shipment contains a defective item or we accidentally sent you the wrong item, we will ship you a replacement at no charge. If you don’t wish to receive a replacement item, we will credit your account for the merchandise amount and your original shipping charge. Please include all original packaging.
How do I return an item purchased from the Online Store?
Returns must be shipped prepaid. We recommend using UPS or FedEx over USPS so that you have tracking and delivery confirmation. Email email@example.com for return authorization. Unauthorized returns will not be accepted. We will credit your charge account within 7 days of receiving the returned item.
Ship authorized returns to the following address:
P.O. Box 64
Mason, Ohio 45040
For questions regarding our return policy please contact us at firstname.lastname@example.org .